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304 - 1855 Victoria Avenue, Regina, SK
K9 Coaching School: Terms and Conditions - Transparency and Clear Expectations
At K9 Coaching School, we are committed to providing high-quality, personalized training services for you and your dog. To ensure clarity and transparency in all aspects of our service, we have outlined the following policies:
No Refund Policy
Once payment has been processed, no refunds will be issued. This is due to the individualized nature of our programs, where significant time and resources are dedicated to each client.
We strongly recommend potential clients to take advantage of our consultations and trial classes before committing to a full program, allowing you to test our services and ensure they align with your needs and expectations.
Cancellation and Rescheduling Policy
Cancellation: If you need to cancel an appointment, please notify us at least 72 hours in advance. Cancellations made within 72 hours of the scheduled appointment are not eligible for a refund.
Rescheduling: Cancellations within 72 hours can be rescheduled, but no refund will be provided. Rescheduled appointments will be subject to availability.
Dispute Resolution
Should a dispute arise concerning any services or payments, we encourage open communication to address and resolve the matter amicably. If we are unable to reach a resolution, both parties agree to attempt mediation before pursuing any further legal action.
Final Program and Pricing
The final program details and pricing are clearly stated in our enrollment package. However, the pricing is subject to change, and the final price will always be confirmed on the invoice at the time of payment. All invoices are valid for 7 days from the issue date.
By enrolling in our programs, you agree to the above terms and conditions, ensuring a transparent and professional relationship between K9 Coaching School and our clients. We look forward to working with you and your dog!